The use of email has made it much easier for people to get in touch with friends, colleagues, and family even if they are on the other side of the world. Although there are many email service providers around the world, AOL Mail certainly stands out as one of the best and most efficient services. Since so many people are dependent on email for daily communication it can be quite frustrating if your email service suddenly stops working. This article gives you an overview of some basic troubleshooting steps you can follow if you ever find that AOL Mail is not working. And if your work is urgent and you need immediate assistance you can always call the AOL customer care number and ask to speak to a trained email expert.
Solution 1: Use AOL Basic Mail
One of the most common reasons why AOL Mail may not be working is because of a problem with your internet connection. If that is the case you can use AOL Basic Mail since it allows you to access your account in a much simpler layout.
Solution 2: Reset your web settings
Another common reason behind AOL Mail not working is the fact that there is a problem with your web settings, especially if you have installed multiple browsers on your computer. You should reset the general web settings and then restart your computer and see if the AOL Mail issue is resolved.
Solution 3: Disable pop-up blocking
Certain pop-up settings can also cause errors when trying to login to your AOL Mail account, particularly if you have set your mail to open in a pop-up window when writing a new email. You should disable the pop-up window through the AOL Mail Compose settings or you can also disable the pop-up blockers on the browser.
Solution 4: Clear your browser’s cache
Ideally, cookies are meant to enable websites to load faster. But if your browser is cluttered with too many junk files it could cause problems while loading AOL Mail. You should regularly clear the cache so that you can run AOL Mail without any problem.
Solution 5: Temporarily disable your firewall
The firewall and other security software are meant to keep your computer safe from online threats. However, it is the firewall itself that can sometimes prevent you from accessing your email on AOL and so it will be a good idea to temporarily disable it so that you can check if AOL is working or not.
Solution 6: Disable Protected Mode
The Protected mode on internet explorer is enabled by default and can sometimes interfere with AOL Mail. You can go to the ‘Tools’ option on your browser and disable Protected Mode and then see if you can access your AOL account
If you need any additional help implementing the solutions mentioned in this article you can call the AOL customer support number and speak to a certified technician to get a more detailed guide so that you can fix the problem as soon as possible
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